1. Operator and contact
MakeMeBooked is operated by Dyubbo LLC ("we," "us" or "our"). Our business mailing address is 8735 Dunwoody Place, #11845, Dunwoody, GA 30350, USA. For support, billing, cancellation, privacy requests or notices about these Terms, email support@makemebooked.com or write to that business address.
These Terms govern use of MakeMeBooked, including business-owner accounts, business pages and customer scheduling features. The Privacy Policy explains how information is handled. Subscription prices, billing interval and any eligible invitation terms are disclosed before payment. Nothing here removes mandatory rights under applicable law.
2. Eligibility and accounts
You must be at least 18 years old and have authority to enter into these Terms to create a business-owner account. If you act for a business, you must be authorized to bind it. Customers using scheduling features must have capacity to arrange the service or act through an authorized adult. MakeMeBooked is not directed to children under 13.
Provide accurate account and business information, protect your password and private booking links, and notify us of suspected unauthorized access. Do not share an owner account with unauthorized users. You are responsible for activity you authorize through your account. We may reasonably verify account ownership when handling billing, recovery or data requests.
3. Scheduling service and business responsibilities
MakeMeBooked provides a fixed-template business page, services, availability, bookings, approval requests, appointment management, operational emails and a small owner dashboard. One subscription covers one owner business and one public business page. Another business requires a separate subscription and supported account setup; renaming a page does not create an additional business entitlement.
An instant booking is confirmed when the product identifies it as confirmed. A booking request, including its preferred time, remains pending until the business confirms an available appointment. Customer change/cancel options follow the deadlines shown for the appointment. Canceling a MakeMeBooked subscription does not cancel customer appointments.
Businesses set their own services, hours, availability and service policies. They remain responsible for delivering services, licenses, pricing of those services, customer communications, disputes and lawful use of customer information. MakeMeBooked is not a party to the agreement between a business and its customer and does not collect customer payments for those local services. Direct service or appointment questions to the relevant business.
Only collect information needed for the service. Obtain required permissions for customer answers, images and communications. Photo collection is off until the business enables it and remains optional for customers. Do not upload unnecessary sensitive records, card numbers, passwords, government identification or regulated medical records. The product is not represented as a specialized system for storing those records.
4. Subscription prices, renewal and cancellation
Public subscriptions cost US$9.99 per month or US$99.99 per year. The selected interval, amount due and any applicable tax collected are shown at Checkout. Subscriptions automatically renew for successive monthly or annual billing periods at the disclosed recurring amount until renewal is canceled. We do not charge a changed recurring price without advance notice and any consent required by applicable law.
An individually issued, recipient-specific invitation may provide a one-time introductory price. Its eligible recipient, expiration, first-period amount and regular renewal amount are disclosed with that invitation and at Checkout. It is not a general public offer. Changing eligibility for new invitations does not change an already redeemed first-period discount. Mid-cycle plan switching is not offered.
You may create an account, set up a business and save a preview before subscribing. Public publication and new customer intake require current subscription access. Stripe hosts payment collection, invoices and billing management; MakeMeBooked does not collect your full card number.
To stop renewal, sign in, open Billing and choose Manage billing to open Stripe's Customer Portal, then cancel the subscription. Cancel before your displayed renewal date to prevent the next renewal charge. If you cannot access that method, email support@makemebooked.com requesting cancellation; reasonable account verification may be needed. No explanation for canceling is required. Cancellation stops future renewal, and access continues through the paid period. Cancellation alone does not issue a refund.
A previously paid subscription with a confirmed payment problem can retain access during the product's seven-day recovery grace period. After paid access and any grace end, new customer intake is paused. Existing appointment information and billing recovery remain accessible to the owner; subscription expiry itself does not erase business data. Resubscription can restore paid access. Do not rely on a payment-return page as proof of payment; consult Billing for confirmed status.
5. Refund policy
- Monthly subscriptions: payments are non-refundable once the billing period begins. Cancellation stops future renewal and access continues through the paid period.
- Annual subscriptions: the initial annual subscription payment may be refunded upon request within 7 calendar days of purchase. After that, annual payments are non-refundable and are not prorated on cancellation; access continues through the paid period.
- Duplicate, erroneous or unauthorized charges: these are reviewed and refunded where appropriate.
- Paid page-address-change credits: a paid US$5 credit may be refunded upon request while it remains unused. Once the credit has been consumed by successfully publishing the paid address change, it is non-refundable.
- Mandatory rights: any mandatory rights under applicable law override these policy terms.
Request a refund review at support@makemebooked.com. Include the account email and enough information to identify the purchase, without sending card numbers or passwords. Refunds require review; these Terms do not promise an automatic refund or a specific bank-processing time. The initial-annual exception does not create a new discretionary seven-day window for annual renewals. Mandatory rights and review of duplicate, erroneous or unauthorized charges still apply.
6. Business names and page addresses
The initial page address and one later successfully published address change are free. Each additional published address change requires a US$5 change credit, plus any applicable tax shown at Checkout. Ordinary business display-name and heading edits are free.
Payment creates one credit for that business. Successful publication consumes the credit; an address conflict leaves it unused for another valid address. Canceled or failed Checkout does not change the address. Old addresses redirect to the same current business page and remain reserved to preserve existing links and QR codes. They are not separate business pages. Address format, uniqueness and alias limits apply; owning a name elsewhere does not guarantee its availability here.
7. Content and acceptable use
You retain your rights in content you provide. You grant Dyubbo LLC the limited permission needed to host, process, back up and display that content to operate MakeMeBooked. Public business content is displayed on your business page; private customer answers and photos are not licensed for advertising or public display. You must have the rights and permissions needed for your content.
Do not use MakeMeBooked for unlawful, deceptive, infringing, abusive or discriminatory activity; unsolicited bulk messaging; uploading malicious code; impersonation; attempts to access another business's data; bypassing subscription, security or usage safeguards; or disrupting the service. Do not publish content that violates others' privacy or intellectual-property rights. We retain rights in our software, branding and templates, subject to applicable third-party licenses. These Terms do not grant ownership of the product or permission to copy it beyond lawful use.
8. Support, changes and service availability
Support is owner-operated Monday–Friday, 9am–5pm America/New_York, with a target response within two business days. That target is not a guaranteed response time or 24-hour support commitment. Statutory response deadlines apply where required. Email delivery and inbox placement depend in part on providers and recipient settings.
We may maintain, secure and improve the service. We will give reasonable notice of material changes affecting a paid subscription when feasible and provide notice or obtain consent when required by law. We do not guarantee booking volume, revenue or uninterrupted service. Use reasonable alternatives for urgent or critical scheduling; MakeMeBooked is not an emergency service.
9. Suspension, termination and data
We may restrict access reasonably necessary to address a security threat, unlawful use, material violation of these Terms or nonpayment. Where lawful and practical, we will explain the issue and provide an opportunity to resolve it. Immediate action may be necessary to protect people, data or the service. Suspension is not permission to confiscate mandatory refund or data rights.
You can cancel renewal through Billing and contact support to request account closure or assistance obtaining or deleting your data. Account closure and deletion require review and ownership verification; they are separate from subscription cancellation. We may retain information needed for unresolved appointments, disputes, financial records, security or legal obligations. Backups may retain earlier copies as explained in the Privacy Policy. We do not promise automatic erasure when a subscription ends.
If we discontinue the service, we will give reasonable notice where feasible and handle paid subscriptions, data requests and refunds consistently with these Terms and mandatory law. Any rights or obligations that must survive closure, such as accrued payments, necessary record retention and dispute provisions, continue to apply.
10. Warranties and responsibility
To the extent permitted by law, the service is provided as available, without a promise that it will meet every business's requirements or be error-free. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement only to the extent law permits. Businesses remain responsible for their own services and their use of the product.
To the extent permitted by law, Dyubbo LLC is not responsible for indirect or consequential losses such as lost profits resulting from use of the service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable liability for fraud or willful misconduct.
11. Governing law and disputes
These Terms are governed by the laws of the State of Georgia, United States, subject to mandatory applicable law. Disputes may be brought in the state or federal courts in Georgia that have jurisdiction, except where mandatory law gives you a right to another forum. This provision does not waive mandatory consumer or privacy rights or restrict contact with a regulator. You may contact support to seek resolution without giving up those rights.
12. Updates and general provisions
We will identify the effective date of published updates and provide reasonable advance notice of material changes, including changes to price or renewal terms, as required by law. Changes do not retrospectively remove accrued mandatory rights or the refund terms applicable to an earlier purchase. Where consent is required, notice alone does not replace it.
If a provision cannot be enforced, the remaining provisions apply to the extent lawful. A delay in enforcing a right does not waive it. These Terms and the specific subscription or invitation disclosures accepted with a purchase describe the MakeMeBooked service agreement; they do not replace the separate agreement between a business and its customer.
For questions or notices, contact Dyubbo LLC, 8735 Dunwoody Place, #11845, Dunwoody, GA 30350, USA, at support@makemebooked.com.